The Customer Portal is a one-stop shop to get spot quotes, submit new orders, track and trace shipments, retrieve or upload documents, and even chat online with your broker
WHY YOU NEED IT
Stop wasting time requesting shipment updates by phone or email. Every shipment’s status is available at a glance or you can have status changes emailed to you.
When you need to get in touch, simply send a chat message inside the order that needs attention
The history of every status change, the image of every document, and the timing of every chat message is stored for reference against every order
Features at a glance
Enjoy easy, direct, and clear communication with order-specific chat.
Dispatch a new order in less than 30 seconds with features like “Duplicate Order” and an in-app Google Search
Find out what your rate is for a shipment, or request a spot quote for a shipment
Use advanced filtering and smart search to instantly find orders you need updates on. Customize and save your filters for future use
Upload and download any document related to any order at any time